--- doc/loncapafiles/updatequery.piml	2004/06/01 15:55:00	1.31
+++ doc/loncapafiles/updatequery.piml	2004/06/30 06:21:45	1.34
@@ -1,6 +1,6 @@
 <!-- updatequery.piml -->
 
-<!-- $Id: updatequery.piml,v 1.31 2004/06/01 15:55:00 albertel Exp $ -->
+<!-- $Id: updatequery.piml,v 1.34 2004/06/30 06:21:45 albertel Exp $ -->
 
 <!--
 
@@ -134,7 +134,7 @@ unless (-e "<TARGET />") {
            WELCOME TO LON-CAPA!
 
 If you have questions, please visit http://install.lon-capa.org
-or contact sharrison\@mail.lon-capa.org.
+or contact helpdesk\@lon-capa.org.
 
 ===============================================================================
 The following 4 values are needed to configure LON-CAPA:
@@ -142,6 +142,13 @@ The following 4 values are needed to con
 * LON-CAPA Domain Name
 * LON-CAPA Machine ID Name, and
 * System Administration E-mail Address.
+===============================================================================
+
+In addition, a Support E-mail Address can also be included. If
+an address is included then one of the options in the LON-CAPA 
+help menu will be a link to a form that a user will complete to
+request LON-CAPA help.  
+
 END
 
 open(OUT,'&gt;/tmp/loncapa_updatequery.out');
@@ -328,7 +335,7 @@ END
   }
 }
 
-# get e-mail address
+# get admin e-mail address
 # accept if valid, if not valid, tell user and repeat
 $flag=0;
 my $lonAdmEMail;
@@ -338,7 +345,7 @@ while (!$flag) {
 **** System Administrator's E-mail ****
 E-mail address of the person who will manage this machine
 [should be in the form somebody\@somewhere]
-ENTER E-MAIL ADDRESS:
+ENTER ADMIN E-MAIL ADDRESS:
 END
 
   my $choice=&lt;&gt;;
@@ -355,6 +362,40 @@ END
   }
 }
 
+
+# get support e-mail address
+# accept if valid, if not valid, tell user and repeat
+$flag=0;
+my $lonSupportEMail;
+while (!$flag) {
+  print(&lt;&lt;END);
+
+**** Support E-mail ****
+E-mail address of the person who will receive 
+help requests from LON-CAPA users who access 
+the system via this server. If the address is left blank,
+then a help support form will not be displayed 
+as part of the help menu.
+[should be in the form somebody\@somewhere]
+ENTER SUPPORT E-MAIL ADDRESS:
+END
+
+  my $choice=&lt;&gt;;
+  chomp($choice);
+  $choice =~ s/\s//g;
+  if ( ($choice=~/\@/) || $choice eq '') {
+    open(OUT,'&gt;&gt;/tmp/loncapa_updatequery.out');
+    print(OUT 'lonSupportEMail'."\t".$choice."\n");
+    close(OUT);
+    $lonSupportEMail=$choice;
+    $flag=1;
+  }
+  else {
+    print "Invalid input (this either needs to be blank, or look like an e-mail address!).\n";
+  }
+}
+
+
 # update loncapa.conf
 my $confdir='/etc/httpd/conf/';
 #my $confdir='';
@@ -374,6 +415,7 @@ my %perlvar;
     $perlvar{'lonHostID'}=$lonHostID;
     $perlvar{'lonDefDomain'}=$lonDefDomain;
     $perlvar{'lonAdmEMail'}=$lonAdmEMail;
+    $perlvar{'lonSupportEMail'}=$lonSupportEMail;
     $perlvar{'lonRole'}=$lonRole;
     unless ($perlvar{'lonLoadLim'} and $perlvar{'lonLoadLim'}!~/\{\[\[\[\[/) {
        $perlvar{'lonLoadLim'}='2.00';
@@ -517,12 +559,13 @@ This is now the current configuration of
  2) Domain Description: $domainDescription
  3) Machine Name: $perlvar{'lonHostID'}
  4) System Administrator's E-mail Address: $perlvar{'lonAdmEMail'}
- 5) Role: $perlvar{'lonRole'}
- 6) Cache Expiration Time: $perlvar{'lonExpire'}
- 7) Server Load: $perlvar{'lonLoadLim'}
- 8) User Load: $perlvar{'lonUserLoadLim'}
- 9) Allow only secure connections: $securestatus 
-10) Everything is correct up above
+ 5) Support E-mail Address: $perlvar{'lonSupportEMail'}
+ 6) Role: $perlvar{'lonRole'}
+ 7) Cache Expiration Time: $perlvar{'lonExpire'}
+ 8) Server Load: $perlvar{'lonLoadLim'}
+ 9) User Load: $perlvar{'lonUserLoadLim'}
+10) Allow only secure connections: $securestatus 
+11) Everything is correct up above
 END
 my $hbug=-1;
 my $dbug=-1;
@@ -549,7 +592,7 @@ if ($dbug) {
 }
 
   print(&lt;&lt;END);
-ENTER A CHOICE OF 1-9 TO CHANGE, otherwise ENTER 10:
+ENTER A CHOICE OF 1-10 TO CHANGE, otherwise ENTER 11:
 END
 my $choice=&lt;&gt;;
 chomp($choice);
@@ -598,7 +641,16 @@ END
   }
   elsif ($choice==5) {
   print(&lt;&lt;END);
-5) Role: $perlvar{'lonRole'}
+5) Support E-mail Address: $perlvar{'lonSupportEMail'}
+ENTER NEW VALUE:
+END
+    my $choice2=&lt;&gt;;
+    chomp($choice2);
+    $perlvar{'lonSupportEMail'}=$choice2;
+  }
+  elsif ($choice==6) {
+  print(&lt;&lt;END);
+6) Role: $perlvar{'lonRole'}
 ENTER NEW VALUE (this should be either 'access' or 'library' 
                  if in doubt select 'library'):
 END
@@ -606,27 +658,27 @@ END
     chomp($choice2);
     $perlvar{'lonRole'}=$choice2;
   }
-  elsif ($choice==6) {
+  elsif ($choice==7) {
   print(&lt;&lt;END);
-6) Cache Expiration Time: $perlvar{'lonExpire'}
+7) Cache Expiration Time: $perlvar{'lonExpire'}
 ENTER NEW VALUE (in seconds, 86400 is a reasonable value):
 END
     my $choice2=&lt;&gt;;
     chomp($choice2);
     $perlvar{'lonExpire'}=$choice2;
   }
-  elsif ($choice==7) {
+  elsif ($choice==8) {
   print(&lt;&lt;END);
-7) Server Load: $perlvar{'lonLoadLim'}
+8) Server Load: $perlvar{'lonLoadLim'}
 ENTER NEW VALUE:
 END
     my $choice2=&lt;&gt;;
     chomp($choice2);
     $perlvar{'lonLoadLim'}=$choice2;
   }
-  elsif ($choice==8) {
+  elsif ($choice==9) {
   print(&lt;&lt;END);
-8) User Load: $perlvar{'lonUserLoadLim'}
+9) User Load: $perlvar{'lonUserLoadLim'}
 Numer of users that can login before machine is 'overloaded'
 ENTER NEW VALUE (integer value, 0 means there is no limit):
 END
@@ -634,9 +686,9 @@ END
     chomp($choice2);
     $perlvar{'lonUserLoadLim'}=$choice2;
   }
-  elsif ($choice==9) {
+  elsif ($choice==10) {
   print(&lt;&lt;END);
-9) Allow only secure connections: $securestatus 
+10) Allow only secure connections: $securestatus 
 The Lon-CAPA communication daemons lonc and lond can be configured to
 allow only secure connections by default.
 
@@ -663,7 +715,7 @@ END
     }
     ($securestatus,$securenum)=&securesetting(%perlvar);
   }
-  elsif ($choice==10) {
+  elsif ($choice==11) {
     $flag=1;
   }
   else {
@@ -734,8 +786,7 @@ END
        close(OUT);
       `ln -s new_${lonCluster}_hosts.tab ../hosts.tab`;
       # email appropriate message
-      system('ping -c 1 -W 5 www.lon-capa.org > /dev/null || ping -c 1 -W 5 www.msu.edu > /dev/null || ping -c 1 -W 5 www.mit.edu > /dev/null');
-      `echo "REPLACE:$lonCluster:$lonHostID:$date:$line2insert" | mail -s "REPLACE:$lonCluster:$lonHostID:$date" installrecord\@mail.lon-capa.org` unless $?;
+      `echo "REPLACE:$lonCluster:$lonHostID:$date:$line2insert" | mail -s "REPLACE:$lonCluster:$lonHostID:$date" installrecord\@mail.lon-capa.org`;
     }
     elsif ($hostidexistflag and $lineexistflag) {
       print &lt;&lt;END;
@@ -787,8 +838,7 @@ END
        close(OUT);
       `ln -s new_${lonCluster}_domain.tab ../domain.tab`;
       # email appropriate message
-      system('ping -c 1 -W 5 www.lon-capa.org > /dev/null || ping -c 1 -W 5 www.msu.edu > /dev/null || ping -c 1 -W 5 www.mit.edu > /dev/null');
-      `echo "REPLACEdom:$lonCluster:$lonHostID:$date:$domaninsert" | mail -s "REPLACEdom:$lonCluster:$lonHostID:$date" installrecord\@mail.lon-capa.org` unless $?;
+      `echo "REPLACEdom:$lonCluster:$lonHostID:$date:$domaninsert" | mail -s "REPLACEdom:$lonCluster:$lonHostID:$date" installrecord\@mail.lon-capa.org`;
     }
     elsif ($domainexistflag and $lineexistflag) {
       print &lt;&lt;END;