--- loncom/interface/lonsupportreq.pm 2006/12/06 22:22:37 1.39 +++ loncom/interface/lonsupportreq.pm 2007/09/05 05:46:19 1.44 @@ -1,5 +1,5 @@ # -# $Id: lonsupportreq.pm,v 1.39 2006/12/06 22:22:37 albertel Exp $ +# $Id: lonsupportreq.pm,v 1.44 2007/09/05 05:46:19 raeburn Exp $ # # Copyright Michigan State University Board of Trustees # @@ -27,12 +27,12 @@ package Apache::lonsupportreq; use strict; -use lib qw(/home/httpd/lib/perl); use MIME::Types; use MIME::Lite; use CGI::Cookie(); use Apache::Constants qw(:common); use Apache::loncommon(); +use Apache::lonhtmlcommon; use Apache::lonnet; use Apache::lonlocal; use Apache::lonacc(); @@ -48,15 +48,19 @@ sub handler { if ($r->header_only) { return OK; } + if ($r->uri eq '/adm/helpdesk') { + &Apache::lonlocal::get_language_handle($r); + } + &Apache::loncommon::get_unprocessed_cgi($ENV{'QUERY_STRING'},['origurl','function']); if ($r->uri eq '/adm/helpdesk') { &Apache::lonacc::get_posted_cgi($r); } my $function = $env{'form.function'}; my $origurl = &unescape($env{'form.origurl'}); - my $action = $env{'form.action'}; + my $command = $env{'form.command'}; - if ($action eq 'process') { + if ($command eq 'process') { &print_request_receipt($r,$origurl,$function); } else { &print_request_form($r,$origurl,$function); @@ -67,10 +71,7 @@ sub handler { sub print_request_form { my ($r,$origurl,$function) = @_; my ($os,$browser,$bversion,$uhost,$uname,$udom,$uhome,$urole,$usec,$email,$cid,$cdom,$cnum,$ctitle,$ccode,$sectionlist,$lastname,$firstname,$server,$formname); - my $tablecolor = &Apache::loncommon::designparm($function.'.tabbg'); - if (($tablecolor eq '') || ($tablecolor eq '#FFFFFF')) { - $tablecolor = '#EEEE99'; - } + $function = &Apache::loncommon::get_users_function() if (!$function); $ccode = ''; $os = $env{'browser.os'}; $browser = $env{'browser.type'}; @@ -83,44 +84,66 @@ sub print_request_form { $usec = $env{'request.course.sec'}; $cid = $env{'request.course.id'}; $formname = 'logproblem'; - if ($origurl =~ m-^http://-) { + my $machine = &Apache::lonnet::absolute_url(); + if ($origurl =~ m-^https?://-) { $server = $origurl; } else { - $server = 'http://'.$ENV{'SERVER_NAME'}.$origurl; + $server = $machine.$origurl; } - my $scripttag = (<<'END'); + my $showserver = $server; + $showserver =~ s/\?.*$//; + my %lt = &Apache::lonlocal::texthash ( + email => 'The e-mail address you entered', + notv => 'is not a valid e-mail address', + rsub => 'You must include a subject', + rdes => 'You must include a description', + name => 'Name', + subm => 'Submit Request', + emad => 'E-mail address', + unme => 'username', + doma => 'domain', + entu => 'Enter the username you use to log-in to LON-CAPA', + chdo => 'Choose your LON-CAPA domain', + entr => 'Enter the username you use to log-in to LON-CAPA, and your domain.', + urlp => 'URL of page', + phon => 'Phone', + crsd => 'Course Details', + enin => 'Enter institutional course code', + pick => 'Pick', + enct => 'Enter course title', + secn => 'Section Number', + sele => 'Select', + titl => 'Title', + lsec => 'LON-CAPA sec', + subj => 'Subject', + detd => 'Detailed Description', + opfi => 'Optional file upload', + uplf => 'Upload a file (e.g., a screenshot) relevant to your help request (128 KB max.)', + fini => 'Finish', + clfm => 'Clear Form', + ); + my $scripttag = (<<"END"); function validate() { if (validmail(document.logproblem.email) == false) { - alert("The e-mail address you entered: "+document.logproblem.email.value+" is not a valid e-mail address."); + alert("$lt{'email'}: "+document.logproblem.email.value+" $lt{'notv'}."); + return; + } + if (document.logproblem.subject.value == '') { + alert("$lt{'rsub'}."); + return; + } + if (document.logproblem.description.value == '') { + alert("$lt{'rdes'}."); return; } document.logproblem.submit(); } -function validmail(field) { - var str = field.value; - if (window.RegExp) { - var reg1str = "(@.*@)|(\\.\\.)|(@\\.)|(\\.@)|(^\\.)"; - var reg2str = "^.+\\@(\\[?)[a-zA-Z0-9\\-\\.]+\\.([a-zA-Z]{2,3}|[0-9]{1,3})(\\]?)$"; //" - var reg1 = new RegExp(reg1str); - var reg2 = new RegExp(reg2str); - if (!reg1.test(str) && reg2.test(str)) { - return true; - } - return false; - } - else - { - if(str.indexOf("@") >= 0) { - return true; - } - return false; - } -} END - - if ($cid =~ m/_/) { - ($cdom,$cnum) = split/_/,$cid; + $scripttag .= &Apache::lonhtmlcommon::javascript_valid_email(); + if ($cid) { + $cdom = $env{'course.'.$cid.'.domain'}; + $cnum = $env{'course.'.$cid.'.num'}; } if ($cdom && $cnum) { my %csettings = &Apache::lonnet::get('environment',['description','internal.coursecode','internal.sectionnums'],$cdom,$cnum); @@ -128,10 +151,12 @@ END $ccode = $csettings{'internal.coursecode'}; $sectionlist = $csettings{'internal.sectionnums'}; } - if ($env{'environment.critnotification'}) { + + if ($env{'environment.permanentemail'}) { + $email = $env{'environment.permanentemail'}; + } elsif ($env{'environment.critnotification'}) { $email = $env{'environment.critnotification'}; - } - if (!$email && $env{'environment.notification'}) { + } elsif ($env{'environment.notification'}) { $email = $env{'environment.notification'}; } if ($env{'environment.lastname'}) { @@ -140,10 +165,10 @@ END if ($env{'environment.firstname'}) { $firstname = $env{'environment.firstname'}; } - my @sections = split/,/,$sectionlist; - my %groupid = (); - foreach (@sections) { - my ($sec,$grp) = split/:/,$_; + my @sections = split(/,/,$sectionlist); + my %groupid; + foreach my $section (@sections) { + my ($sec,$grp) = split(/:/,$section); $groupid{$sec} = $grp; } my $codedom = $Apache::lonnet::perlvar{'lonDefDomain'}; @@ -155,14 +180,14 @@ END if ($codedom) { $details_title = '
('.$codedom.')'; } - my %coursecodes = (); - my %codes = (); - my @codetitles = (); - my %cat_titles = (); - my %cat_order = (); - my %idlist = (); - my %idnums = (); - my %idlist_titles = (); + my %coursecodes; + my %codes; + my @codetitles; + my %cat_titles; + my %cat_order; + my %idlist; + my %idnums; + my %idlist_titles; my $caller = 'global'; my $totcodes = 0; my $format_reply; @@ -204,238 +229,116 @@ function initialize_codes() { } } - my $js = ''; my %add_entries = (topmargin => "0", marginheight => "0", onLoad =>"initialize_codes()",); - my $start_page = - &Apache::loncommon::start_page('Support Request',$js, + + $r->print(&Apache::loncommon::start_page('Support Request',$js, { 'function' => $function, 'add_entries' => \%add_entries, - 'only_body' => 1,}); - $r->print($start_page); - + 'only_body' => 1,})); if ($r->uri eq '/adm/helpdesk') { &print_header($r,$origurl); } - $r->print(<<"END"); -
- - - - -
- - - - -
- - - - -
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -END + $output .= &Apache::lonhtmlcommon::row_closure(). + &Apache::lonhtmlcommon::row_title($lt{'subj'},undef,'LC_evenrow_value'). + ' '."\n". + &Apache::lonhtmlcommon::row_closure(). + &Apache::lonhtmlcommon::row_title($lt{'detd'},undef,'LC_oddrow_value'). + ' '. + &Apache::lonhtmlcommon::row_closure(); + my $lastrow = 'LC_evenrow_value'; if (defined($env{'user.name'})) { - $r->print(< - - - - - - -END + $output .= &Apache::lonhtmlcommon::row_title($lt{'opfi'},undef,'LC_evenrow_value'). + '
'.$lt{'uplf'}."\n". + &Apache::lonhtmlcommon::row_closure(); + $lastrow = 'LC_oddrow_value'; } - - $r->print(< - -
- - - - -
Name: -
- 		- - - - -
-END + $r->print(''."\n"); + my $output = &Apache::lonhtmlcommon::start_pick_box(). + &Apache::lonhtmlcommon::row_title($lt{'name'},undef,'LC_oddrow_value')."\n"; my $fullname = ''; if ((defined($lastname) && $lastname ne '') && (defined($firstname) && $firstname ne '')) { $fullname = "$firstname $lastname"; - $r->print("$fullname"); + $output .= $fullname.'&').'" />'; } else { if (defined($firstname) && $firstname ne '') { $fullname = $firstname; } elsif (defined($lastname) && $lastname ne '') { - $fullname= " $lastname"; + $fullname = " $lastname"; } - $r->print(''); + $output .= '&').'" />'; } - $r->print(<  -
-
-
-
- - - - -
E-mail address: -
- 		- - - - -
-
-
-
-
-
- - - - -
username/domain: -
- 		- - - -
-END - my $udom_input = ''; - my $uname_input = ''; + $output .= '      '. + &Apache::lonhtmlcommon::row_closure()."\n". + &Apache::lonhtmlcommon::row_title($lt{'emad'},undef,'LC_evenrow_value'). + '&').'" />
'."\n". + &Apache::lonhtmlcommon::row_closure(). + &Apache::lonhtmlcommon::row_title("$lt{'unme'}/$lt{'doma'}",undef,'LC_oddrow_value'); + my $udom_input = '&').'" />'; + my $uname_input = '&').'" />'; if (defined($uname) && defined($udom)) { - $r->print('username: '.$uname.'  domain: '.$udom.$udom_input.$uname_input); + $output .= ''.$lt{'unme'}.': '.$uname.'  '.$lt{'doma'}.': '.$udom.$udom_input.$uname_input; } else { my $udomform = ''; my $unameform = ''; if (defined($udom)) { - $udomform = 'domain: '.$udom.$udom_input; + $output .= $lt{'entu'}; } elsif (defined($uname)) { - $unameform = 'username: '.$uname.'  '.$uname_input; + $output .= $lt{'chdo'}; + } else { + $output .= $lt{'entr'}; + } + $output .= '
'; + if (defined($udom)) { + $udomform = ''.$lt{'doma'}.': '.$udom.$udom_input; + } elsif (defined($uname)) { + $unameform = ''.$lt{'unme'}.': '.$uname.'  '.$uname_input; } if ($udomform eq '') { - $udomform = 'domain: '; + $udomform = ''.$lt{'doma'}.': '; $udomform .= &Apache::loncommon::select_dom_form($codedom,'udom'); } if ($unameform eq '') { - $unameform= 'username:   '; + $unameform= ''.$lt{'unme'}.':   '; } - $r->print($unameform.$udomform.'
Enter the username you use to log-in to your LON-CAPA system, and choose your domain.'); + $output .= $unameform.$udomform; } - $r->print(< -
-
-
-
- - - - -
URL of page: -
- 		- - - - -
- $server -
-
-
-
- - - - -
Phone #: -
- 		- - - - -
-
-
-
-
-
- - - - -
Course Details:$details_title -
- 		- - - -
-END + $output .= &Apache::lonhtmlcommon::row_closure(). + &Apache::lonhtmlcommon::row_title("$lt{'urlp'}",undef,'LC_evenrow_value'). + $showserver.'&').'" />'. + &Apache::lonhtmlcommon::row_closure(). + &Apache::lonhtmlcommon::row_title("$lt{'phon'}",undef,'LC_oddrow_value'). + '
'. + &Apache::lonhtmlcommon::row_closure(). + &Apache::lonhtmlcommon::row_title("$lt{'crsd'}$details_title",undef,'LC_evenrow_value'); if ($cnum) { if ($coursecodes{$cnum}) { - foreach (@codetitles) { - $r->print(''.$_.': '.$codes{$cnum}{$_}.'; '); + foreach my $item (@codetitles) { + $output .= ''.$item.': '.$codes{$cnum}{$item}.'; '; } - $r->print(' '); + $output .= ' &').'" />'; } else { - $r->print('Enter institutional course code:  - '); + $output .= $lt{'enin'}.':  + '; } } else { if ($totcodes > 0) { my $numtitles = @codetitles; if ($numtitles == 0) { - $r->print('Enter institutional course code:  - '); + $output .= $lt{'enin'}.':  + '; } else { my $lasttitle = $numtitles; if ($numtitles > 4) { $lasttitle = 4; } - $r->print('
'.$codetitles[0].'
'."\n". - ''); + $output .= ''; for (my $i=1; $i<$numtitles; $i++) { - $r->print('' - ); + ''."\n"; } - $r->print('
'.$codetitles[0].'
'."\n". + '		'.$codetitles[$i].'
'."\n". - '		'.$codetitles[$i].'
'."\n". + ''."\n". - '
'); + $output .= '
'; if ($numtitles > 4) { - $r->print('

'.$codetitles[$numtitles].'
'."\n". - ''."\n"); + $output .= '

'.$codetitles[$numtitles].'
'."\n". + ''."\n"; } } } else { - $r->print('Enter institutional course code:  - '); + $output .= $lt{'enin'}.':  + '; } } if ($ctitle) { - $r->print('
Title: '.$ctitle.''); + $output .= '
'.$lt{'titl'}.': '.$ctitle. + '&').'" />'."\n"; } else { - $r->print('
Enter course title:  - '); + $output .= '
'.$lt{'enct'}.':  + '."\n"; } - $r->print(< -
-
-
-
- - - - -
Section Number: -
- 		- - - -
-END + $output .= &Apache::lonhtmlcommon::row_closure(). + &Apache::lonhtmlcommon::row_title($lt{'secn'},undef,'LC_oddrow_value'); if ($sectionlist) { - $r->print("". + " \n"; + foreach my $id (sort(keys(%groupid))) { + if ($id eq $groupid{$id} || $groupid{$id} eq '') { + $output .= " \n"; } else { - $r->print(" \n"); + $output .= " \n"; } } - $r->print(""); + $output .= ""; } else { - $r->print(""); + $output .= ''; } - $r->print(< -
-
-
-
- - - - -
Subject -
- 		- - - - -
- -
-
-
-
- - - - -
Detailed description: -
- 		- - - - -
- -
-
-
-
- - - - -
Optional file upload: -
- 		- - - - -
-
Upload a file (e.g., a screenshot) relevant to your support request (128 KB max. size). -
-
-
-
- - - - -
Finish: -
- 		+ $output .= &Apache::lonhtmlcommon::row_title($lt{'fini'},undef,$lastrow); + $output .= <
- -   + +     - +
-
-
-
- - - +END + $output .= &Apache::lonhtmlcommon::row_closure(1); + $output .= &Apache::lonhtmlcommon::end_pick_box(); + $r->print(< +
END $r->print(&Apache::loncommon::end_page()); return; @@ -658,9 +453,6 @@ sub print_request_receipt { my $to = $Apache::lonnet::perlvar{'lonSupportEMail'}; my $from = $admin; my $reporttime = &Apache::lonlocal::locallocaltime(time); - my $fontcolor = &Apache::loncommon::designparm($function.'.font'); - my $vlinkcolor = &Apache::loncommon::designparm($function.'.vlink'); - my $tablecolor = &Apache::loncommon::designparm($function.'.tabbg'); my @formvars = ('username','email','uname','udom','sourceurl','phone','section','coursecode','title','subject','description','screenshot'); &Apache::loncommon::get_unprocessed_cgi($ENV{'QUERY_STRING'},\@formvars); @@ -679,31 +471,63 @@ sub print_request_receipt { $coursecode .= $env{'form.Number'}; } } - my $supportmsg = qq| -Name: $env{'form.username'} -Email: $env{'form.email'} -Username/domain: $env{'form.uname'} - $env{'form.udom'} -Tel: $env{'form.phone'} -Course Information: $env{'form.title'} - $coursecode - section: $env{'form.section'} -Subject: $env{'form.subject'} -Description: $env{'form.description'} -URL: $env{'form.sourceurl'} -Date/Time: $reporttime - - |; - my $descrip = $env{'form.description'}; - $descrip =~ s#\n#
#g; - my $displaymsg = qq| -Name: $env{'form.username'}
-Email: $env{'form.email'}
-Username/domain: $env{'form.uname'} - $env{'form.udom'}
-Tel: $env{'form.phone'}
-Course Information: $env{'form.title'} - $coursecode - section: $env{'form.section'}
-Subject: $env{'form.subject'}
-Description: $descrip
-URL: $env{'form.sourceurl'}
-Date/Time: $reporttime
- |; + my %lt = &Apache::lonlocal::texthash ( + username => 'Name', + email => 'Email', + user => 'Username/domain', + phone => 'Phone', + crsi => 'Course Information', + subject => 'Subject', + description => 'Description', + sourceurl => 'URL', + date => 'Date/Time', + secn => 'Section', + asup => 'A support request has been sent to', + warn => 'Warning: Problem with support e-mail address', + your => 'Your support request contained the following information', + sect => 'section', + info => 'Information supplied', + adin => 'Additional information recorded', + ); + + $env{'form.user'} = "'".$env{'form.uname'}.':'.$env{'form.udom'}."'"; + $env{'form.csri'} = $env{'form.title'}.' - '.$coursecode.' - '.$lt{'sect'}.': '.$env{'form.section'}; + my $supportmsg = <|g; + $displaymsg .= + ''. + "$lt{$item}: $descrip
\n"; + } elsif ($item eq 'sourceurl') { + my $showurl = $env{'form.sourceurl'}; + $showurl =~ s/\?.*$//; + $displaymsg .= + ''. + "$lt{$item}: $showurl
\n"; + } else { + $displaymsg .= + ''. + "$lt{$item}: $env{'form.'.$item}
\n"; + } + } + } + $displaymsg .= ''. + $lt{'date'}.': '.$reporttime.'
'."\n"; my $start_page = &Apache::loncommon::start_page('Support request recorded',undef, @@ -717,24 +541,22 @@ Date/Time: $reporttime $r->print(<<"END"); $start_page - + END if ($r->uri eq '/adm/helpdesk') { &print_header($r,$url,'process'); } if ($to =~ m/^[^\@]+\@[^\@]+$/) { - $r->print("

A support request has been sent to $to

"); + $r->print('

'.$lt{'asup'}.' '.$to.'

'); } else { $to = $admin; if ($to =~ m/^[^\@]+\@[^\@]+$/) { - $r->print("

A support request has been sent to $to

"); -END + $r->print('

'.$lt{'asup'}.' '.$to.'

'); } else { - $r->print(<Warning: Problem with support e-mail address -As the e-mail address provided for this LON-CAPA server ($to) does not appear to be a valid e-mail address, your support request has not been sent to the LON-CAPA support staff or administrator at your institution. Instead a copy has been sent to the LON-CAPA support team at Michigan State University. -END + $r->print(' +

'.$lt{'warn'}.'

'. +&mt('As the e-mail address provided for this LON-CAPA server ([_1]) does not appear to be a valid e-mail address, your support request has not been sent to the LON-CAPA support staff or administrator at your institution.',$to).' '.&mt('Instead a copy has been sent to the LON-CAPA support team at Michigan State University.')); $to = 'helpdesk@lon-capa.org'; } } @@ -745,12 +567,12 @@ END } my $subject = $env{'form.subject'}; - $subject =~ s#(`)#'#g; - $subject =~ s#\$#\(\$\)#g; - $supportmsg =~ s#(`)#'#g; - $supportmsg =~ s#\$#\(\$\)#g; - $displaymsg =~ s#(`)#'#g; - $displaymsg =~ s#\$#\(\$\)#g; + $subject =~ s/(`)/'/g; + $subject =~ s/\$/\(\$\)/g; + $supportmsg =~ s/(`)/'/g; + $supportmsg =~ s/\$/\(\$\)/g; + $displaymsg =~ s/(`)/'/g; + $displaymsg =~ s/\$/\(\$\)/g; my $fname; my $attachmentpath = ''; @@ -759,14 +581,14 @@ END if ($env{'form.screenshot.filename'}) { $attachmentsize = length($env{'form.screenshot'}); if ($attachmentsize > 131072) { - $displaymsg .= "
The uploaded screenshot file ($attachmentsize bytes) included with your request exceeded the maximum allowed size - 128 KB, and has therefore been discarded."; + $displaymsg .= '
'.&mt('The uploaded screenshot file ([_1] bytes) included with your request exceeded the maximum allowed size - 128 KB, and has therefore been discarded.',$attachmentsize); } else { $attachmentpath=&Apache::lonnet::userfileupload('screenshot',undef,'helprequests'); } } } - my %cookies = (); + my %cookies; my $cookie=CGI::Cookie->parse($r->header_in('Cookie')); if ($$cookie{'lonID'} =~ /lonID=($LONCAPA::handle_re);/) { $cookies{'lonID'} = $1; @@ -774,16 +596,16 @@ END if ($attachmentpath =~ m-/([^/]+)$-) { $fname = $1; - $displaymsg .= "
An uploaded screenshot file - $fname ($attachmentsize bytes) was included in the request sent by $env{'user.name'} from LON-CAPA domain: $env{'user.domain'}"; + $displaymsg .= '
'.&mt('An uploaded screenshot file \'[_1]\' ([_2] bytes) was included in the request sent by [_3].',$fname,$attachmentsize,$env{'user.name'}.': '.$env{'user.domain'}); $supportmsg .= "\n"; - foreach (@cookievars) { - $supportmsg .= "$_: $cookies{$_}\n"; + foreach my $var (@cookievars) { + $supportmsg .= "$var: $cookies{$var}\n"; } - foreach (@ENVvars) { - $supportmsg .= "$_: $ENV{$_}\n"; + foreach my $var(@ENVvars) { + $supportmsg .= "$var: $ENV{$var}\n"; } - foreach (@envvars) { - $supportmsg .= "$_: $env{$_}\n"; + foreach my $var (@envvars) { + $supportmsg .= "$var: $env{$var}\n"; } } @@ -804,17 +626,17 @@ END } else { my $envdata = ''; - foreach (@cookievars) { - $envdata .= "$_: $cookies{$_}\n"; + foreach my $var (@cookievars) { + $envdata .= "$var: $cookies{$var}\n"; } - foreach (@ENVvars) { - $envdata .= "$_: $ENV{$_}\n"; + foreach my $var (@ENVvars) { + $envdata .= "$var: $ENV{$var}\n"; } - foreach (@envvars) { - $envdata .= "$_: $env{$_}\n"; + foreach my $var (@envvars) { + $envdata .= "$var: $env{$var}\n"; } - foreach (@loncvars) { - $envdata .= "$_: $env{$_}\n"; + foreach my $var (@loncvars) { + $envdata .= "$var: $env{$var}\n"; } $msg->attach(Type => 'TEXT', Data => $envdata); @@ -823,99 +645,46 @@ END ### Send it: $msg->send('sendmail'); - if ($attachmentpath =~ m#$Apache::lonnet::perlvar{'lonDaemons'}/tmp/helprequests/(\d+)/[^/]+#) { + if ($attachmentpath =~ m|$Apache::lonnet::perlvar{'lonDaemons'}/tmp/helprequests/(\d+)/[^/]+|) { unlink($attachmentpath); } - $r->print(qq| - Your support request contained the following information:

- - - - -
- - - - -
- - - - -
- - - - - - - - - - - - -
- - - - -
Information supplied -
- 		- - - - -
$displaymsg
-
-
-
- - - - -
Additional information recorded -
- 		- - - - -
- |); - foreach (@cookievars) { - unless($cookies{$_} eq '') { - $r->print("$_: $cookies{$_}, "); - } - } - foreach (@ENVvars) { - unless($ENV{$_} eq '') { - $r->print("$_: $ENV{$_}, "); - } - } - foreach (@envvars) { - unless($env{$_} eq '') { - $r->print("$_: $env{$_}, "); - } - } - $r->print(" -
-
-
-
-
- "); - $r->print(&Apache::loncommon::end_page()); + $r->print(''.$lt{'your'}.':

'."\n"); + $r->print(&Apache::lonhtmlcommon::start_pick_box('LC_helpform_receipt'). + &Apache::lonhtmlcommon::row_title($lt{'info'},undef,'LC_oddrow_value')."\n".$displaymsg."\n". + &Apache::lonhtmlcommon::row_closure(). + &Apache::lonhtmlcommon::row_title($lt{'adin'},undef,'LC_evenrow_value')); + my $envmsg; + foreach my $var (@cookievars) { + if ($cookies{$var} ne '') { + $envmsg.= ''. + $var.': '.$cookies{$var}.', '; + } + } + foreach my $var (@ENVvars) { + if ($ENV{$var} ne '') { + $envmsg .= ''. + $var.': '.$ENV{$var}.', '; + } + } + foreach my $var (@envvars) { + if ($env{$var} ne '') { + $envmsg .= ''. + $var.': '.$env{$var}.', '; + } + } + $envmsg =~ s/, $//; + $r->print($envmsg."\n". + &Apache::lonhtmlcommon::row_closure(1)."\n". + &Apache::lonhtmlcommon::end_pick_box()."\n". + &Apache::loncommon::end_page()); } sub print_header { - my ($r,$origurl,$action) = @_; + my ($r,$origurl,$command) = @_; my $location=&Apache::loncommon::lonhttpdurl("/adm"); - my $tablecolor = '#EEEE99'; my ($component_url); my $helpdesk_link = ''; - if ($action eq 'process') { + if ($command eq 'process') { $helpdesk_link = ''; } my %lt = &Apache::lonlocal::texthash ( @@ -933,30 +702,12 @@ sub print_header { @@ -966,11 +717,11 @@ sub print_header { END - unless ($action eq 'process') { + if ($command ne 'process') { $r->print(' '); }
 
  LON-CAPA help/support - - - - +
- - - - -
- - - - -
- - - - $getstartlink - - -
(Login help) $lt{'login'} $helpdesk_link(Ask helpdesk) $lt{'ask'}  (Back to last location) $lt{'back'} 
-
-
-
+ + + $getstartlink + +
 
'.&mt(' -Please review the information in "Log-in help"').$getstarttext.' '.&mt('if you are unable to log-in').'. '.&mt('If your problem is still unresolved, the form below can be used to send a question to the LON-CAPA helpdesk').'.
'.&mt('Note').': '.&mt('Student questions about course content should be directed to the course instructor').'.

+Please review the information in "Log-in help"').$getstarttext.' '.&mt('if you are unable to log-in').'. '.&mt('If your problem is still unresolved, the form below can be used to send a question to the LON-CAPA helpdesk').'.
'.&mt('Students').': '.&mt('Do not use this form to ask questions about course content.').' '.&mt('Contact your instructor instead.').'