--- loncom/interface/lonsupportreq.pm	2017/01/23 17:23:03	1.87
+++ loncom/interface/lonsupportreq.pm	2017/01/23 18:30:30	1.88
@@ -1,7 +1,7 @@
 # The LearningOnline Network with CAPA
 # Helpdesk request form
 #
-# $Id: lonsupportreq.pm,v 1.87 2017/01/23 17:23:03 raeburn Exp $
+# $Id: lonsupportreq.pm,v 1.88 2017/01/23 18:30:30 raeburn Exp $
 #
 # Copyright Michigan State University Board of Trustees
 #
@@ -961,11 +961,12 @@ END
     my $fname;
 
     my $attachmentpath = '';
-    my $attachmentsize = '';
+    my $showsize = '';
+    
     if ((defined($env{'user.name'})) && (!$public)) {
         if ($homeserver && $env{'form.screenshot.filename'}) {
             unless ($helpform{'screenshot'} eq 'no') {
-                $attachmentsize = length($env{'form.screenshot'});
+                my $attachmentsize = length($env{'form.screenshot'});
                 my $max = 1048576;
                 my $showmax = 1.00;
                 if ($helpform{'maxsize'} =~ /^\d+\.\d*$/) {
@@ -973,9 +974,9 @@ END
                     $showmax = $helpform{'maxsize'};
                 }
                 $showmax = '('.sprintf("%.2f",$showmax).' MB)'; 
+                $showsize = $attachmentsize/1048576;
+                $showsize = '('.sprintf("%.2f",$showsize).' MB)';
                 if ($attachmentsize > $max) {
-                    my $showsize = $attachmentsize/1048576;
-                    $showsize = '('.sprintf("%.2f",$showsize).' MB)';
                     $displaymsg .= '<br /><span class="LC_warning">'.
                                    &mt('The uploaded screenshot file [_1] included with your request exceeded the maximum allowed size [_2], and has therefore been discarded.',$showsize,$showmax).'</span>';
                 } else {
@@ -994,9 +995,8 @@ END
     if ($attachmentpath =~ m-/([^/]+)$-) {
         $fname = $1;
         $displaymsg .= '<br />'
-                      .&mt('An uploaded screenshot file [_1] ([_2] bytes) was included in the request sent by [_3].'
-                          ,'<span class="LC_filename">'.$fname.'</span>'
-                          ,$attachmentsize
+                      .&mt('An uploaded screenshot file [_1] was included in the request sent by [_2].'
+                          ,'<span class="LC_filename">'.$fname.'</span>&nbsp;'.$showsize,
                           ,$env{'user.name'}.':'.$env{'user.domain'}
                        );
         $supportmsg .= "\n";