--- loncom/interface/lonsupportreq.pm	2019/07/23 13:58:53	1.96
+++ loncom/interface/lonsupportreq.pm	2019/08/12 18:02:25	1.99
@@ -1,7 +1,7 @@
 # The LearningOnline Network with CAPA
 # Helpdesk request form
 #
-# $Id: lonsupportreq.pm,v 1.96 2019/07/23 13:58:53 raeburn Exp $
+# $Id: lonsupportreq.pm,v 1.99 2019/08/12 18:02:25 raeburn Exp $
 #
 # Copyright Michigan State University Board of Trustees
 #
@@ -319,9 +319,10 @@ $jscript
 $loaditems
 // ]]>
 </script>
-<script type="text/javascript" src="/res/adm/includes/file_upload.js"></script>
 ENDJS
-    if ($recaptcha_version >=2) {
+    if ($knownuser) {
+        $js .="\n".'<script type="text/javascript" src="/res/adm/includes/file_upload.js"></script>';
+    } elsif ($recaptcha_version >=2) {
         $js.= "\n".'<script src="https://www.google.com/recaptcha/api.js"></script>'."\n";
     }
     my %add_entries = (
@@ -582,8 +583,8 @@ ENDJS
                 }
                 $showmax = ' ('.sprintf("%.2f",$showmax).' '.&mt('MB max.').')';
                 $output .= &Apache::lonhtmlcommon::row_title($html_lt{'opfi'},undef,$css[$i])
-                    .' <input type="file" name="screenshot" class="flUpload" size="20" />'
-                    .'<input type="hidden" id="free_space" value="'.$max.'" />'
+                    .' <input type="file" name="screenshot" class="LC_flUpload" size="20" />'
+                    .'<input type="hidden" id="LC_free_space" value="'.$max.'" />'
                     .'<br />'."\n".$html_lt{'uplf'}.$showmax."\n"
                     .&Apache::lonhtmlcommon::row_closure();
                 $num ++;