#
# $Id: lonsupportreq.pm,v 1.26 2005/04/10 23:37:21 raeburn Exp $
#
# Copyright Michigan State University Board of Trustees
#
# This file is part of the LearningOnline Network with CAPA (LON-CAPA).
#
# LON-CAPA is free software; you can redistribute it and/or modify
# it under the terms of the GNU General Public License as published by
# the Free Software Foundation; either version 2 of the License, or
# (at your option) any later version.
#
# LON-CAPA is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with LON-CAPA; if not, write to the Free Software
# Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
#
# /home/httpd/html/adm/gpl.txt
#
# http://www.lon-capa.org/
#
package Apache::lonsupportreq;
use strict;
use lib qw(/home/httpd/lib/perl);
use MIME::Types;
use MIME::Lite;
use Apache::Constants qw(:common);
use Apache::loncommon();
use Apache::lonnet;
use Apache::lonlocal;
sub handler {
my ($r) = @_;
&Apache::loncommon::content_type($r,'text/html');
$r->send_http_header;
if ($r->header_only) {
return OK;
}
&Apache::loncommon::get_unprocessed_cgi($ENV{'QUERY_STRING'},['origurl','function']);
if ($r->uri eq '/adm/helpdesk') {
&Apache::loncommon::get_posted_cgi($r);
}
my $function = $env{'form.function'};
my $origurl = &Apache::lonnet::unescape($env{'form.origurl'});
my $action = $env{'form.action'};
if ($action eq 'process') {
&print_request_receipt($r,$origurl,$function);
} else {
&print_request_form($r,$origurl,$function);
}
return OK;
}
sub print_request_form {
my ($r,$origurl,$function) = @_;
my ($os,$browser,$bversion,$uhost,$uname,$udom,$uhome,$urole,$usec,$email,$cid,$cdom,$cnum,$ctitle,$ccode,$sectionlist,$lastname,$firstname,$server);
my $bodytag = &Apache::loncommon::bodytag('',$function,'topmargin="0" marginheight="0" onLoad="initialize_codes()"',1);
my $tablecolor = &Apache::loncommon::designparm($function.'.tabbg');
if (($tablecolor eq '') || ($tablecolor eq '#FFFFFF')) {
$tablecolor = '#EEEE99';
}
$ccode = '';
$os = $env{'browser.os'};
$browser = $env{'browser.type'};
$bversion = $env{'browser.version'};
$uhost = $env{'request.host'};
$uname = $env{'user.name'};
$udom = $env{'user.domain'};
$uhome = $env{'user.home'};
$urole = $env{'request.role'};
$usec = $env{'request.course.sec'};
$cid = $env{'request.course.id'};
if ($origurl =~ m-^http://-) {
$server = $origurl;
} else {
$server = 'http://'.$ENV{'SERVER_NAME'}.$origurl;
}
my $scripttag = (<<'END');
function validate() {
if (validmail(document.logproblem.email) == false) {
alert("The e-mail address you entered: "+document.logproblem.email.value+" is not a valid e-mail address.");
return;
}
document.logproblem.submit();
}
function validmail(field) {
var str = field.value;
if (window.RegExp) {
var reg1str = "(@.*@)|(\\.\\.)|(@\\.)|(\\.@)|(^\\.)";
var reg2str = "^.+\\@(\\[?)[a-zA-Z0-9\\-\\.]+\\.([a-zA-Z]{2,3}|[0-9]{1,3})(\\]?)$";
var reg1 = new RegExp(reg1str);
var reg2 = new RegExp(reg2str);
if (!reg1.test(str) && reg2.test(str)) {
return true;
}
return false;
}
else
{
if(str.indexOf("@") >= 0) {
return true;
}
return false;
}
}
END
#" stupid emacs
if ($cid =~ m/_/) {
($cdom,$cnum) = split/_/,$cid;
}
if ($cdom && $cnum) {
my %csettings = &Apache::lonnet::get('environment',['description','internal.coursecode','internal.sectionnums'],$cdom,$cnum);
$ctitle = $csettings{'description'};
$ccode = $csettings{'internal.coursecode'};
$sectionlist = $csettings{'internal.sectionnums'};
}
if ($env{'environment.critnotification'}) {
$email = $env{'environment.critnotification'};
}
if (!$email && $env{'environment.notification'}) {
$email = $env{'environment.notification'};
}
if ($env{'environment.lastname'}) {
$lastname = $env{'environment.lastname'};
}
if ($env{'environment.firstname'}) {
$firstname = $env{'environment.firstname'};
}
my @sections = split/,/,$sectionlist;
my %groupid = ();
foreach (@sections) {
my ($sec,$grp) = split/:/,$_;
$groupid{$sec} = $grp;
}
my $codedom = $Apache::lonnet::perlvar{'lonDefDomain'};
&Apache::loncommon::get_unprocessed_cgi($ENV{'QUERY_STRING'},['codedom']);
if (exists($env{'form.codedom'})) {
$codedom = $env{'form.codedom'};
}
my $details_title;
if ($codedom) {
$details_title = ' ('.$codedom.')';
}
my %coursecodes = ();
my %codes = ();
my @codetitles = ();
my %cat_titles = ();
my %cat_order = ();
my %idlist = ();
my %idnums = ();
my %idlist_titles = ();
my $caller = 'global';
my $totcodes = 0;
my $format_reply;
my $jscript = '';
my $loaditems = qq|
function initialize_codes() {
return;
}
|;
if ($cdom) {
$codedom = $cdom;
}
if ($cnum) {
$coursecodes{$cnum} = $ccode;
if ($ccode eq '') {
$totcodes = &retrieve_instcodes(\%coursecodes,$codedom,$totcodes);
} else {
$coursecodes{$cnum} = $ccode;
$caller = $cnum;
$totcodes ++;
}
} else {
$totcodes = &retrieve_instcodes(\%coursecodes,$codedom,$totcodes);
}
if ($totcodes > 0) {
if ($ccode eq '') {
$format_reply = &Apache::lonnet::auto_instcode_format($caller,$codedom,\%coursecodes,\%codes,\@codetitles,\%cat_titles,\%cat_order);
if ($format_reply eq 'ok') {
my $numtypes = @codetitles;
&build_code_selections(\%codes,\@codetitles,\%cat_titles,\%cat_order,\%idlist,\%idnums,\%idlist_titles);
&javascript_code_selections($numtypes,\%cat_titles,\$jscript,\%idlist,\%idnums,\%idlist_titles,\@codetitles);
$loaditems = '';
}
}
}
my $html=&Apache::lonxml::xmlbegin();
$r->print(<LON-CAPA support request
$bodytag
ENDHEAD
if ($r->uri eq '/adm/helpdesk') {
&print_header($r,$origurl);
}
$r->print(<<"END");